Customer Service Representative/ Veterinary Receptionist
AmeriVet
Not specified; competitive pyy mentioned; performa...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a dynamic veterinary environment. The role involves managing client communications, scheduling appointments, and supporting the medical team while promoting a compassionate and welcoming atmosphere for pet owners
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
The role requires managing appointments, triaging inquiries, and maintaining accurate patient records within a fast-paced environment.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a dynamic veterinary environment. The role involves managing client communications, scheduling appointments, and supporting the medical team while promoting a compassionate and welcoming atmosphere for pet owners.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Maintain organized reception area
Nice-to-have
Prior customer service experience in healthcare
Demonstrate empathy with emotional clients
Strong organizational skills for busy periods
Ability to promote current promotions
Basic proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience
Prior customer service experience preferred
Basic proficiency with technology and scheduling software