Customer Service Representative I

Heidelberg Materials Australia

Pavilion, NY, United States
Base: $20.49 -$22.49; bonus/equity: not specified;...
Respond promptly to customer inquiries
Provide accurate product information
Resolve customer issues efficiently
Respond promptly and professionally to customer inquiries via phone, email, and other channels

Job Summary

  • Respond promptly and professionally to customer inquiries via phone, email, and other channels.
  • Resolve customer issues efficiently while ensuring a positive experience.
  • Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits.

Matching Summary

Respond promptly and professionally to customer inquiries via phone, email, and other channels.

Salary

Base: $20.49 -$22.49; Bonus/Equity: Not specified; Benefits: Highly competitive benefits programs

Skills & Requirements

Must-have

  • Respond promptly to customer inquiries
  • Provide accurate product information
  • Resolve customer issues efficiently
  • Maintain accurate customer records
  • Proficiency with computer systems

Nice-to-have

  • Strong communication skills
  • Active listening skills
  • Adapt in a fast-paced environment
  • Collaborative mindset
  • Exceptional customer service commitment

Key Requirements

  • Ability to problem-solve

Work Rights

Not specified

Tailored Resume

Cover Letter