Night Audit (universal Agent Ambassador)- Sports Illustrated Resort- Nashville
CLUB View
Nashville, Tennessee, United States
Not specified; not specified; comprehensive health...
Onsite
Customer service experience in hospitality
Cash handling and banking procedures
Lobby traffic management skills
The role involves greeting guests, managing lobby flow, and providing general concierge services to enhance the overall guest experience
Job Summary
The role involves greeting guests, managing lobby flow, and providing general concierge services to enhance the overall guest experience.
Associates are responsible for completing check-out procedures, balancing cash receipts, and entering guest issues into the WYNSOS program.
The position includes transitioning guests into marketing functions by introducing them to Travel + Leisure Co. presentation opportunities.
Matching Summary
The role involves greeting guests, managing lobby flow, and providing general concierge services to enhance the overall guest experience.
Salary
Not specified; Not specified; Comprehensive health and welfare benefits including medical, dental, vision, 401k with match, and paid time off eligibility for 30+ hours/week
Skills & Requirements
Must-have
Customer service experience in hospitality
Cash handling and banking procedures
Lobby traffic management skills
Nice-to-have
Vacation ownership industry experience
Concierge service knowledge
WYNSOS program proficiency
Key Requirements
High School diploma or equivalent
Minimum one year of customer service experience in a hotel environment