Rst - It Monitoring

DXC Technology Australia & New Zealand

Lu, Luxembourg
Incident management and resolution
Customer request processing
Active directory user management
The IT monitoring function aims to anticipate failures, avoid breakdowns, and measure system activities to establish tolerance thresholds, enabling early reaction through alerting systems and proactive intervention

Job Summary

  • The IT monitoring function aims to anticipate failures, avoid breakdowns, and measure system activities to establish tolerance thresholds, enabling early reaction through alerting systems and proactive intervention.
  • The RST team acts as the first line of contact, dealing with and resolving incidents, processing customer requests, managing user access, and performing datacenter tasks, operating 24/7.
  • DXC Technology emphasizes strong connections and community, fostering an inclusive environment with a work model prioritizing in-person collaboration while offering flexibility.

Matching Summary

The IT monitoring function aims to anticipate failures, avoid breakdowns, and measure system activities to establish tolerance thresholds, enabling early reaction through alerting systems and proactive intervention.

Skills & Requirements

Must-have

  • Incident management and resolution
  • Customer request processing
  • Active Directory user management
  • Datacenter access management
  • UNIX knowledge
  • Windows knowledge
  • VMware vSphere knowledge
  • Network basic knowledge
  • 24/7 operational environment

Nice-to-have

  • Teamwork and collaboration
  • Reactivity and proactivity
  • Organization and process compliance
  • Self-motivated and dynamic attitude
  • Customer-oriented attitude
  • Stress resistance
  • Excellent communication skills

Key Requirements

  • French/English language proficiency
  • Work authorization for Luxembourg

Work Rights

Not specified

Tailored Resume

Cover Letter