Account Manager - Global Accounts

Global Blue

Seoul, South Korea
Account portfolio management
Sales target delivery
Crm usage for account activity
Manage a portfolio of merchant active stores and deliver own sales targets with operational metrics such as Refund Ratio and MCC

Job Summary

  • Manage a portfolio of merchant active stores and deliver own sales targets with operational metrics such as Refund Ratio and MCC.
  • Improve merchants’ knowledge regarding services and coordinate business support activities while accurately using CRM tools.
  • Follow company guidelines to ensure updated and transparent transmission of market and business information within the organization.

Matching Summary

Manage a portfolio of merchant active stores and deliver own sales targets with operational metrics such as Refund Ratio and MCC.

Skills & Requirements

Must-have

  • Account portfolio management
  • Sales target delivery
  • CRM usage for account activity
  • Merchant business support
  • Korean and English fluency
  • Customer relationship management
  • Sales operational metrics tracking

Nice-to-have

  • Leadership skills
  • Strong negotiation and influencing
  • Proactive attitude
  • Team player
  • Problem solving skills
  • Business acumen
  • Excellent presentation skills

Key Requirements

  • Minimum 2 years experience in Account or Sales Management
  • Strong written and conversational English
  • Fluent in Korean written and spoken
  • Good knowledge of retail or tourism/hospitality industries
  • Results oriented with demonstrated KPI achievement
  • Good network within retail industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter