Senior Success Guide-onboarding Service Cloud

Salesforce UK

Bangalore, India
Service cloud expertise
Customer-facing presentations
Virtual 1:1 engagements
Onboarding Specialists warmly welcome our newest Salesforce Premier customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives

Job Summary

  • Onboarding Specialists warmly welcome our newest Salesforce Premier customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives.
  • This role focuses on helping customers achieve rapid time to value, while helping them build a strong knowledge foundation for future growth with their Service Cloud product and the broader Salesforce Platform.
  • Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Matching Summary

Onboarding Specialists warmly welcome our newest Salesforce Premier customers post-sale before they begin the implementation process, to ensure a positive initial experience with Salesforce and the achievement of customer business objectives.

Skills & Requirements

Must-have

  • Service Cloud expertise
  • customer-facing presentations
  • virtual 1:1 engagements
  • initial business use cases
  • tailor-made Success Paths

Nice-to-have

  • passionate customer-centric learner
  • agile in dynamic environment
  • positive attitude
  • AI CRM leader

Key Requirements

  • 3+ years Salesforce-related work experience
  • Relevant degree or equivalent qualification
  • Salesforce Admin, Advanced Admin, Platform App Builder, Agentforce Specialist and Service Cloud Consultant Certifications are required

Work Rights

Not specified

Tailored Resume

Cover Letter