Client Service Representative Receptionist

VCA Peone Pines Animal Hospital

Base: $17.50-18.50 doe; bonus/equity: not specifie...
Greeting visitors and guiding clients
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of VCA, setting the tone for the practice by building and maintaining client trust

Job Summary

  • The Client Service Representative serves as the face of VCA, setting the tone for the practice by building and maintaining client trust.
  • Responsibilities include greeting visitors, answering phones, scheduling appointments, processing payments, and managing medical records.
  • The role requires rotating Saturday shifts and involves hospital maintenance tasks such as removing animal waste to ensure a clean facility.

Matching Summary

The Client Service Representative serves as the face of VCA, setting the tone for the practice by building and maintaining client trust.

Salary

Base: $17.50-18.50 DOE; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Greeting visitors and guiding clients
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Hospital maintenance including waste removal

Nice-to-have

  • Personable yet highly professional demeanor
  • Educating clients on pet care
  • Service extraordinaire mindset
  • Building customer trust and confidence

Key Requirements

  • Experience in client service functions
  • Ability to work rotating weekend shifts
  • Availability for 17-20 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter