Senior Field Specialist Hpm (all Genders) Im Delivery Center - Region Raum Pforzheim/böblingen

Philips UK

Pforzheim, Germany
On-site
System-wide error analysis
It/network troubleshooting
Customer communication and escalation management
Philips UK is seeking a Senior Field Specialist in the Pforzheim/Böblingen area to join their Service Operations team. The role involves managing complex installation projects, troubleshooting, and ensuring customer satisfaction while complying with relevant regulations

Job Summary

  • You will be part of an innovative and aspiring team in Service Operations DACH, performing complex installation projects and resolving customer issues.
  • Your responsibilities include system-wide error analysis, customer contact, installations, service, coordination of projects, documentation, and delivery center logistics.
  • Philips offers attractive compensation according to IG-Metall, 30 days of annual leave, mobility options, professional development, and a company car for private use.

Matching Summary

Match Score: 85

Philips UK is seeking a Senior Field Specialist in the Pforzheim/Böblingen area to join their Service Operations team. The role involves managing complex installation projects, troubleshooting, and ensuring customer satisfaction while complying with relevant regulations.

Skills & Requirements

Must-have

  • System-wide error analysis
  • IT/network troubleshooting
  • Customer communication and escalation management
  • Installation and Field Change Orders
  • Medical device consulting
  • Order processing and inventory management

Nice-to-have

  • Field service experience
  • Team collaboration
  • High travel willingness
  • Weekend work readiness

Key Requirements

  • Field service experience
  • Medical technology knowledge
  • Basic IT/network knowledge
  • Over-regional mobility
  • Willingness for weekend and 24/7 on-call duty

Work Rights

Not specified

Tailored Resume

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