Hospital Ambassador

Mass. Eye And Ear

Boston, Massachusetts, United States
Base: $18.26 - $27.13phly; bonus/equity: not speci...
Fully remote
Customer service experience required
High school diploma or equivalent
Basic computer skills for epic
The role involves actively greeting patients, families, and staff while providing accurate information about hospital services and directions

Job Summary

  • The role involves actively greeting patients, families, and staff while providing accurate information about hospital services and directions.
  • Employees must adhere to infection control standards and participate in layered screening approaches to ensure patient and visitor safety.
  • The position offers competitive base pay ranging from $18.26 to $27.13 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role involves actively greeting patients, families, and staff while providing accurate information about hospital services and directions.

Salary

Base: $18.26 - $27.13/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, bonuses, and recognition programs

Skills & Requirements

Must-have

  • Customer service experience required
  • High School Diploma or Equivalent
  • Basic computer skills for Epic
  • Adherence to HIPAA policies
  • Ability to communicate with diverse populations

Nice-to-have

  • Problem solving and escalation skills
  • Collaboration with volunteers
  • Professional communication style
  • Team-oriented mindset

Key Requirements

  • High School Diploma or Equivalent
  • Customer service experience
  • No prior degree substitution allowed

Work Rights

Not specified

Tailored Resume

Cover Letter