Instructional design and adult learning principles
Development of modular learning content and microlearning
Deployment of training through lms platforms
The role is responsible for the strategy, development, and deployment of ICR-owned training solutions to ensure company-owned restaurants execute new initiatives with confidence
Job Summary
The role is responsible for the strategy, development, and deployment of ICR-owned training solutions to ensure company-owned restaurants execute new initiatives with confidence.
This position partners closely with Brand Training/L&D teams to align standards, timing, and deployment for shared cross-brand initiatives.
The ideal candidate will apply instructional design principles to simplify complex operational changes into practical, field-ready training materials like playbooks and job aids.
Matching Summary
The role is responsible for the strategy, development, and deployment of ICR-owned training solutions to ensure company-owned restaurants execute new initiatives with confidence.
Skills & Requirements
Must-have
Instructional design and adult learning principles
Development of modular learning content and microlearning
Deployment of training through LMS platforms
Cross-functional partnership with Brand Training teams
Translation of operational changes to field-ready content
Nice-to-have
Experience in restaurant or retail field environments
Field-first mindset with bias toward clarity
Comfortable working in fast-paced matrixed organization