Customer Care Agent / Transport & Order Manager (m/w/d) - Befristung Bis 31.12.2027
Roche UK
Mannheim, Germany
International order management
Export documentation creation
Sap p1u, sap p37, tm knowledge
At Roche, you can show up as yourself, embraced for the unique qualities you bring
Job Summary
At Roche, you can show up as yourself, embraced for the unique qualities you bring.
In this role, you are responsible for complete order processing for defined countries and ensure that our products reach our customers efficiently, compliantly, and with the highest quality.
We are the first point of contact for our network partners and end customers nationwide for the CustomBiotech division and offer customer-oriented and efficient solutions for diverse and exciting logistical questions every day.
Matching Summary
At Roche, you can show up as yourself, embraced for the unique qualities you bring.
Skills & Requirements
Must-have
International Order Management
Export Documentation Creation
SAP P1U, SAP P37, TM knowledge
International Customer Communication
Compliance with Export Control
Nice-to-have
Personal Expression and Open Dialogue
Team Spirit and Flexibility
Customer-Oriented Solutions
Continuous Process Improvement
Key Requirements
Bachelor's degree in Logistics, Foreign Trade, Supply Chain
Commercial apprenticeship with export/logistics/foreign trade focus