IT Helpdesk Support

KNOWLEDGE COMPUTERS PTE. LTD.

Singapore, Singapore
**
Round the clock system monitoring
First responder onsite troubleshooting
Ticketing tool usage for closure
** KNOWLEDGE COMPUTERS PTE. LTD. is seeking an IT Helpdesk Support professional to monitor, maintain, and troubleshoot IT systems in Singapore. The ideal candidate will have relevant experience in IT support and hardware maintenance, and possess strong communication skills. **

Job Summary

  • The role involves round-the-clock monitoring and maintenance of systems to ensure uptime according to SLA commitments.
  • Employees act as first responders on-site to troubleshoot incidents, perform basic repairs, and replace parts as needed.
  • The position requires coordinating with third-party suppliers and technical teams to resolve complex hardware, software, or network issues.

Matching Summary

Match Score: 75

** KNOWLEDGE COMPUTERS PTE. LTD. is seeking an IT Helpdesk Support professional to monitor, maintain, and troubleshoot IT systems in Singapore. The ideal candidate will have relevant experience in IT support and hardware maintenance, and possess strong communication skills. **

Skills & Requirements

Must-have

  • Round the clock system monitoring
  • First responder onsite troubleshooting
  • Ticketing tool usage for closure
  • Hardware and software repairs
  • IMAC activities execution

Nice-to-have

  • Airport operations background
  • Electrical/mechanical drawing experience
  • Networking and database knowledge
  • Strong communication skills
  • Ability to work under stress

Key Requirements

  • Higher NITEC in Electrical, Electronics, or IT
  • Relevant experience in IT system support
  • Experience in hardware maintenance

Work Rights

Not specified

Tailored Resume

Cover Letter