Patient Service Specialist

Cleveland Clinic

Fairlawn, Ohio, US
Patient-first experience
Heart model
Professional environment
At Cleveland Clinic Health System, we believe in a better future for healthcare

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare.
  • As a Patient Service Specialist in the Urology department, you will ensure every patient and visitor has an exceptional experience throughout the entire registration, intake and scheduling process.
  • This role is a great steppingstone to other careers within customer service and departments at Cleveland Clinic.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare.

Skills & Requirements

Must-have

  • patient-first experience
  • HEART model
  • professional environment
  • confidential patient information
  • MyChart and Appointment Pass

Nice-to-have

  • compassionate caregivers
  • support and appreciation
  • rewarding career
  • fast-paced environment

Key Requirements

  • High School Diploma/GED and two years of experience
  • Associate’s Degree and one year of experience
  • Bachelor’s Degree
  • Working knowledge of PC window applications
  • Ability to perform basic math
  • Knowledge of medical terminology
  • Ability to type 30 WPM

Work Rights

Not specified

Tailored Resume

Cover Letter