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Greiner Ford is seeking a Customer Relations Specialist to enhance customer satisfaction and improve processes within their dealership. The role involves managing customer interactions, training team members, and maintaining performance metrics in a supportive team environment.
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Job Summary
The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
Candidates will call sales customers to follow up on their vehicle experience and satisfaction while coaching team members on communication skills.
This position is part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.
Matching Summary
Match Score: 75
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Greiner Ford is seeking a Customer Relations Specialist to enhance customer satisfaction and improve processes within their dealership. The role involves managing customer interactions, training team members, and maintaining performance metrics in a supportive team environment.
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