Customer Relations Specialist

Greiner Ford

Waterford, US
**
Excellent time management skills
Available on saturday
Leading cr process management
** Greiner Ford is seeking a Customer Relations Specialist to enhance customer satisfaction and improve processes within their dealership. The role involves managing customer interactions, training team members, and maintaining performance metrics in a supportive team environment. **

Job Summary

  • The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
  • Candidates will call sales customers to follow up on their vehicle experience and satisfaction while coaching team members on communication skills.
  • This position is part of the Lithia Motors family, the fourth largest auto dealership group in the country with over 180 stores.

Matching Summary

Match Score: 75

** Greiner Ford is seeking a Customer Relations Specialist to enhance customer satisfaction and improve processes within their dealership. The role involves managing customer interactions, training team members, and maintaining performance metrics in a supportive team environment. **

Skills & Requirements

Must-have

  • Excellent time management skills
  • Available on Saturday
  • Leading CR process management

Nice-to-have

  • Drive to perform and excel
  • Positive team environment experience
  • Honest simpler buying experience focus

Key Requirements

  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter