Client Success Manager- Health & Pharma- Remote Florida

Dentsu Creative ANZ / ICUC

Remote, Florida, USA
Base: $70k-$80k annually; bonus/equity: not specif...
Fully remote
3 years social media management experience
Enterprise client account management
Organic and paid social media strategy
The role involves delivering best-in-class account management to Fortune 1000 companies while ensuring clients achieve their business goals through ICUC products

Job Summary

  • The role involves delivering best-in-class account management to Fortune 1000 companies while ensuring clients achieve their business goals through ICUC products.
  • Candidates must possess strong project management and budgeting skills to drive retention, upsell targets, and high client satisfaction scores.
  • The position offers a competitive salary range of $70k-$80k along with comprehensive benefits including medical insurance, 401k, and flexible paid time off.

Matching Summary

The role involves delivering best-in-class account management to Fortune 1000 companies while ensuring clients achieve their business goals through ICUC products.

Salary

Base: $70k-$80k annually; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401k, 15+ paid holidays, parental leave

Skills & Requirements

Must-have

  • 3 years social media management experience
  • Enterprise client account management
  • Organic and paid social media strategy
  • Community management and strategic planning
  • Salesforce CRM proficiency
  • Microsoft PowerPoint presentation skills

Nice-to-have

  • Experience with Sprinklr or Khoros platforms
  • Paid social media strategy expertise
  • Agency background in marketing or PR
  • Multilingual communication abilities
  • Entrepreneurial thinking and self-starter attitude
  • Willingness to travel for onsite visits

Key Requirements

  • Minimum 3 years experience in social media management
  • Proven track record managing enterprise clients
  • Valid work authorization for the United States
  • High-speed internet access (30 mb/s minimum)
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

Cover Letter