Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

CommBank

Booragoon, Western Australia, Australia
Part-time (22.5 hours/week, monday – friday, 9:30 am – 2:00 pm)
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours per week. The role focuses on providing exceptional customer service, conducting financial health checks, and referring customers to specialists as needed

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, referring them to specialists for complex needs.
  • Build rapport with customers through proactive calls and in-branch appointments, ensuring satisfaction and identifying financial needs.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Booragoon branch, requiring 22.5 hours per week. The role focuses on providing exceptional customer service, conducting financial health checks, and referring customers to specialists as needed.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • perform financial health checks
  • process loan applications
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • engage in community events
  • prioritize customer needs

Key Requirements

  • Must be available to cover roster Monday – Friday 9.30am – 2pm
  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre
  • Ability to work in a busy, commercial retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter