Manager, Customer Success, Banking

Alkami Technology

Remote, US
$148,000 - $165,000; not specified; not specified ...
Fully remote
Client success managers leadership
Saas enterprise lifecycles
Customer journey optimization
You will lead a team of Client Success Managers who are product experts and value consultants that deliver one-on-one highly personalized and proactive experiences for customers

Job Summary

  • You will lead a team of Client Success Managers who are product experts and value consultants that deliver one-on-one highly personalized and proactive experiences for customers.
  • Alkami is recognized for its intentional culture and tremendous growth, offering a FUN and diverse environment with great benefits.
  • The role requires managing a team to deliver exceptional client experiences, working closely with sales leaders to be accountable for the overall success of the client portfolio.

Matching Summary

You will lead a team of Client Success Managers who are product experts and value consultants that deliver one-on-one highly personalized and proactive experiences for customers.

Salary

$148,000 - $165,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Client Success Managers leadership
  • SaaS Enterprise lifecycles
  • Customer journey optimization
  • Data-driven decision maker
  • Manage regional lifecycle processes

Nice-to-have

  • Intentional culture
  • Bold investments in technology
  • Tailored experiences for users
  • FUN culture
  • Diverse and inclusive environment

Key Requirements

  • 10+ years of experience
  • Ability to manage projects independently
  • Experience with SaaS Enterprise lifecycles
  • Hands-on Salesforce experience
  • Hands-on Google Suite experience
  • Must be eligible to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter