Retention Manager

Jobgether

Portugal
On-site
Customer retention strategy ownership
Crm and retention team leadership
Data-driven digital environment experience
Jobgether is seeking a Retention Manager in Portugal to lead customer retention strategies in a dynamic, data-driven environment. The role focuses on improving customer engagement and reducing churn through strategic initiatives, analytics, and collaboration with cross-functional teams

Job Summary

  • This role involves taking ownership of customer retention strategy within a fast-paced, data-driven digital environment.
  • You will lead and develop a high-performing CRM and retention team to translate strategic direction into measurable initiatives.
  • The position offers a unique opportunity to influence revenue growth by improving engagement, reducing churn, and enhancing customer lifetime value.

Matching Summary

Match Score: 85

Jobgether is seeking a Retention Manager in Portugal to lead customer retention strategies in a dynamic, data-driven environment. The role focuses on improving customer engagement and reducing churn through strategic initiatives, analytics, and collaboration with cross-functional teams.

Skills & Requirements

Must-have

  • customer retention strategy ownership
  • CRM and retention team leadership
  • data-driven digital environment experience
  • lifecycle marketing expertise
  • automated journey design skills

Nice-to-have

  • strategic thinking in dynamic environments
  • cross-functional collaboration abilities
  • turning insights into actionable initiatives
  • high-performing team development focus

Key Requirements

  • Experience leading CRM and retention teams
  • Proven track record in lifecycle marketing
  • Background in analytics and customer experience

Work Rights

Not specified

Tailored Resume

Cover Letter