Customer Banking Specialist Relief - Central Victoria Area
CommBank
Warrnambool, Victoria, Australia
Proven experience in customer service
Ability to articulate financial terms clearly
Willingness to travel between regional branches
The role involves supporting surrounding branches such as Warrnambool, Portland, Hamilton, Camperdown, and Colac as part of a relief team
Job Summary
The role involves supporting surrounding branches such as Warrnambool, Portland, Hamilton, Camperdown, and Colac as part of a relief team.
You will have in-depth conversations with customers to assess their overall banking needs including home loans, business banking, and financial advice.
The position requires working within a risk-adverse culture while championing processes and driving effective solutions for over 10 million customers.
Matching Summary
The role involves supporting surrounding branches such as Warrnambool, Portland, Hamilton, Camperdown, and Colac as part of a relief team.
Skills & Requirements
Must-have
Proven experience in customer service
Ability to articulate financial terms clearly
Willingness to travel between regional branches
Availability for predetermined part-time roster
Nice-to-have
Genuine interest in improving customer financial wellbeing
Experience in retail or hospitality environments
Strong problem-solving skills with integrity
Key Requirements
Proven customer service experience in financial services, retail, or hospitality
Excellent communication skills to explain financial concepts
Ability to work in a busy commercial retail environment