Customer Banking Specialist - Yass

CBA New Digital Businesses Pty

Yass, NSW, Australia
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Banking Specialist in our Yass Branch, you will deliver a seamless experience by responding to customers’ transactional banking needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Follow bank processes and procedures
  • Uphold strong risk culture

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaborative culture
  • Problem-solve effectively

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter