Customer Service Executive

JCI

Singapore, Singapore
Base: competitive salary; bonus/equity: not specif...
Onsite
Customer service experience
Order processing in erp system
Backorder management
Join a winning team that enables you to build your best future with Johnson Controls, a global leader in smart, healthy and sustainable buildings

Job Summary

  • Join a winning team that enables you to build your best future with Johnson Controls, a global leader in smart, healthy and sustainable buildings.
  • The Customer Service Executive is accountable for excellent customer service experience in the APAC region, interacting with internal stakeholders and clients to ensure timely order processing and issue resolution.
  • The company offers competitive salary, paid vacation/holidays/sick time, comprehensive benefits, on the job/cross training opportunities, and a collaborative team environment dedicated to safety.

Matching Summary

Join a winning team that enables you to build your best future with Johnson Controls, a global leader in smart, healthy and sustainable buildings.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Paid vacation/holidays/sick time, comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Order processing in ERP system
  • Backorder management
  • Salesforce usage for communications
  • Coordination with logistics and sales
  • Import & export regulations knowledge

Nice-to-have

  • Good communication skills
  • Passionate about customer service
  • Good planning and prioritization
  • Self-starter and independent
  • Meticulous and initiative individual
  • Team player with internal and external stakeholders

Key Requirements

  • 3 years+ customer service experience
  • Knowledge of import & export regulations
  • Experience in SAP, JDE, Salesforce, MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter