Client Support Specialist

Livenation

Brussels, Belgium
Onsite
Client support for ticketing systems
Service level agreement management
Fluent in dutch french and english
The Global Client Support & Operations Organization aims to build a center of excellence applying best practices globally to achieve high employee fan and client satisfaction

Job Summary

  • The Global Client Support & Operations Organization aims to build a center of excellence applying best practices globally to achieve high employee fan and client satisfaction.
  • The Client Support Specialist will be the primary support contact for clients managing the full life cycle of their events and providing consultancy and operational support.
  • Ticketmaster offers an inclusive culture with a strong focus on teamwork integrity and belonging while encouraging professional and personal development.

Matching Summary

The Global Client Support & Operations Organization aims to build a center of excellence applying best practices globally to achieve high employee fan and client satisfaction.

Skills & Requirements

Must-have

  • Client support for ticketing systems
  • Service level agreement management
  • Fluent in Dutch French and English
  • Strong communication and organizational skills
  • Experience with TM systems and products
  • Microsoft Word PowerPoint and Excel skills

Nice-to-have

  • Event support and box office experience
  • Proactive client relationship building
  • Team player with collaborative mindset
  • Ability to handle multiple priorities
  • Ethical behavior and resilience
  • Curious about TM operations products

Key Requirements

  • Minimum 3 years of relevant experience
  • Fluency in Dutch French and English
  • Experience with Ticketmaster systems preferred

Work Rights

Not specified

Tailored Resume

Cover Letter