Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Chile, Chile
On-site
B2b saas software implementation experience
Client relationship management skills
Cross-functional stakeholder collaboration
Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on mining and FIFO operations in Chile. The role involves leading software implementations, ensuring customer success, and requires strong collaboration with various stakeholders while providing opportunities for strategic impact and hands-on execution

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on mining and FIFO operations in Chile. The role involves leading software implementations, ensuring customer success, and requires strong collaboration with various stakeholders while providing opportunities for strategic impact and hands-on execution.

Skills & Requirements

Must-have

  • B2B SaaS software implementation experience
  • Client relationship management skills
  • Cross-functional stakeholder collaboration
  • Workforce accommodation operations knowledge
  • System configuration and user training

Nice-to-have

  • Strategic thinking capabilities
  • Hands-on execution mindset
  • International travel willingness
  • Remote-first work environment adaptability
  • Best practices shaping experience

Key Requirements

  • Experience in B2B SaaS environments
  • Background in mining or FIFO operations preferred
  • Strong consulting and operational problem-solving skills

Work Rights

Not specified

Tailored Resume

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