Credit Welfare Agent

octopusenergy.it

London, GB
Not specified; not specified; not specified
On-site
Compassionate and resilient attitude
Field-based lone working capability
Strong communication and listening skills
The role involves completing welfare-focused home-visits to customers in debt to help them set up sustainable repayment plans

Job Summary

  • The role involves completing welfare-focused home-visits to customers in debt to help them set up sustainable repayment plans.
  • You will act as the face of Octopus, meeting customers where they are to turn stressful debt situations into manageable paths forward.
  • The position is primarily field-based lone working but also includes elements of desk-based phone interactions and account resolution.

Matching Summary

The role involves completing welfare-focused home-visits to customers in debt to help them set up sustainable repayment plans.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Compassionate and resilient attitude
  • Field-based lone working capability
  • Strong communication and listening skills

Nice-to-have

  • Problem-solving mindset
  • Ability to handle stressful situations
  • Experience with debt management

Key Requirements

  • Must be compassionate and resilient
  • Ready for field-based work
  • Strong problem solver and listener

Work Rights

Not specified

Tailored Resume

Cover Letter