Senior Client Enablement Analyst (hybrid)

Morgan Stanley UK

Montreal, Quebec, Canada
Hybrid
Client success
Delivery management
Agile ceremonies leadership
Serve as the point of contact for business partners, ensuring alignment of business objectives, delivery outcomes, and customer success metrics

Job Summary

  • Serve as the point of contact for business partners, ensuring alignment of business objectives, delivery outcomes, and customer success metrics.
  • Lead Agile ceremonies (stand-ups, sprint planning, retrospectives, demos) across multiple STPM squads.
  • Ensure enablement outcomes are measurable, leveraging KPIs such as business benefits, time-to-market, delivery predictability, and quality.

Matching Summary

Serve as the point of contact for business partners, ensuring alignment of business objectives, delivery outcomes, and customer success metrics.

Skills & Requirements

Must-have

  • Client Success
  • Delivery Management
  • Agile Ceremonies Leadership
  • Stakeholder Management
  • Agile frameworks and principles
  • Source to Pay domain

Nice-to-have

  • Trusted advisor role
  • Continuous improvement
  • AI-driven insights
  • Customer experience focus
  • Business transformation strategy

Key Requirements

  • 10+ years client success, delivery management, or enablement
  • 3+ years Source to Pay functional analyst
  • Proven experience leading large, complex engagements
  • Knowledge of French and English required

Work Rights

Not specified

Tailored Resume

Cover Letter