Loyalty Lead

Bunnings Group

Support Office, VIC, Australia
Loyalty program strategy
Crm and member engagement
Digital loyalty experience
You’ll play a huge part in how millions of customers experience Bunnings across our website, app, CRM and partner ecosystem

Job Summary

  • You’ll play a huge part in how millions of customers experience Bunnings across our website, app, CRM and partner ecosystem.
  • You’ll get hands‑on with work that genuinely shapes our loyalty roadmap, including opportunities to test, learn and move fast.
  • You’ll be joining a supportive, down‑to‑earth team that’s all about backing each other, learning together and Inspiring you to give it a red hot go.

Matching Summary

You’ll play a huge part in how millions of customers experience Bunnings across our website, app, CRM and partner ecosystem.

Skills & Requirements

Must-have

  • loyalty program strategy
  • CRM and member engagement
  • digital loyalty experience
  • proof-of-concept trials
  • performance data analysis
  • cross-functional team coordination

Nice-to-have

  • customer behavior shifts
  • fast-paced environment adaptability
  • simplifying complexity
  • team-first approach
  • inspiring others

Key Requirements

  • 5–7 years' experience in loyalty, CRM, customer strategy
  • Strong project coordination or delivery experience
  • Comfortable working hands-on across digital, CRM and partner activity
  • Ability to translate insights and performance data
  • Clear communication and relationship-building skills

Work Rights

Not specified

Tailored Resume

Cover Letter