Service Supervisor

Otis Elevator Company (Thailand) Limited

Bangkok, Thailand
**
Fpa audit and eh&s compliance
24-hours emergency breakdown service
Site inspection and performance improvement
** Otis Elevator Company is seeking a Service Supervisor in Bangkok, Thailand, who will manage operational activities, conduct audits, and ensure customer satisfaction in elevator and escalator services. The ideal candidate should have a diploma in engineering, extensive experience in field operations, and strong problem-solving and customer-facing skills. **

Job Summary

  • Conduct regularly FPA audit and train employees to comply to FPA & EH&S requirement and implement corrective action plan on the FPA audit deficiency.
  • Ensure that all service operational activities including the 24-hours emergency breakdown callback service are being efficiently and professionally carried out according to established maintenance service schedule with great sense of urgency and customers’ satisfaction in mind.
  • Regular visitation to customer to build relationship and perform monthly report for routine service to customer.

Matching Summary

Match Score: 75

** Otis Elevator Company is seeking a Service Supervisor in Bangkok, Thailand, who will manage operational activities, conduct audits, and ensure customer satisfaction in elevator and escalator services. The ideal candidate should have a diploma in engineering, extensive experience in field operations, and strong problem-solving and customer-facing skills. **

Skills & Requirements

Must-have

  • FPA audit and EH&S compliance
  • 24-hours emergency breakdown service
  • Site inspection and performance improvement
  • Troubleshooting and quality improvement
  • Customer relationship management

Nice-to-have

  • Proactive problem-solving
  • Strong communication skills
  • Customer-centric approach

Key Requirements

  • Diploma Degree or higher in Electrical or Mechanical engineering
  • Technical Skill for elevators and escalators
  • 5-10 years experience in field operation
  • Computer knowledge and Good command in English

Work Rights

Not specified

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