Guest Correspondence Ambassador

SEAWORLD PARKS & ENTERTAINMENT

Base: $14.50ph; bonus/equity: not specified; benef...
Flexible schedule including weekends, evenings, and holidays; up to 28 hours per week; on-site work.
Excellent written and oral communication skills
Proficiency in microsoft office applications
Ability to work flexible park operating hours
The Guest Correspondence Ambassador position at SeaWorld Parks & Entertainment involves providing exceptional guest service, managing social media engagement, and supporting various operational tasks. The role requires a strong communicator who can adapt to different audiences and handle diverse projects in a fast-paced environment

Job Summary

  • This role involves acting as a key advocate for the company by engaging with guests on social media and resolving concerns in real-time.
  • Employees will assist with updating ride wait times for the mobile app and coordinating responses across multiple park digital outlets.
  • The position offers free park admission, discounts on food and merchandise, and scholarship opportunities as part of the employee perks.

Matching Summary

Match Score: 85

The Guest Correspondence Ambassador position at SeaWorld Parks & Entertainment involves providing exceptional guest service, managing social media engagement, and supporting various operational tasks. The role requires a strong communicator who can adapt to different audiences and handle diverse projects in a fast-paced environment.

Salary

Base: $14.50/hr; Bonus/Equity: Not specified; Benefits: Free park admission; Discounts on tickets, food, merchandise; Scholarship opportunities

Skills & Requirements

Must-have

  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office applications
  • Ability to work flexible park operating hours
  • Strong guest relations and negotiation skills
  • Technical aptitude for content management systems

Nice-to-have

  • Valid driver's license preferred
  • Experience with mobile app development
  • Passion for animal care and conservation
  • Ability to lift up to 50 pounds occasionally
  • Enthusiastic team player in fast-paced environment

Key Requirements

  • High School diploma or GED required
  • Must be at least 18 years old
  • Valid Driver's License (preferred)

Work Rights

Not specified

Tailored Resume

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