Home-based Customer Service & Production Coordinator
DCX
Remote
Base: php 35,000 – 37,500; bonus/equity: not speci...
Hybrid
Microsoft dynamics 365 business central
Salesforce crm proficiency
Customer service orientation
We’re seeking a Home-Based Customer Service & Production Coordinator to support our U.S.-based client in the food manufacturing industry by delivering exceptional customer service and managing production scheduling, logistics, and order processing
Job Summary
We’re seeking a Home-Based Customer Service & Production Coordinator to support our U.S.-based client in the food manufacturing industry by delivering exceptional customer service and managing production scheduling, logistics, and order processing.
The role offers a permanent work-from-home setup with company equipment, internet stipends, HMO coverage, PTO credits, and company-provided career skills training courses.
DCX is a leading BPO company dedicated to helping growth-focused small and medium-sized businesses in the United States discover global talent while fostering a people-centered culture focused on personal and professional growth.
Matching Summary
We’re seeking a Home-Based Customer Service & Production Coordinator to support our U.S.-based client in the food manufacturing industry by delivering exceptional customer service and managing production scheduling, logistics, and order processing.
Salary
Base: PHP 35,000 – 37,500; Bonus/Equity: Not specified; Benefits: HMO coverage, PTO credits, internet stipends, company equipment
Skills & Requirements
Must-have
Microsoft Dynamics 365 Business Central
Salesforce CRM proficiency
Customer service orientation
Production scheduling and logistics
Strong verbal and written communication
Organizational and time management skills
Work overnight/graveyard shifts Philippine time
Nice-to-have
Analytical problem-solving
Calm under pressure
Cross-functional collaboration
Ability to learn new systems quickly
Company culture focused on growth
Key Requirements
Bachelor's degree in Marketing, Communications, Business Administration or related field
1-2 years customer service and order management experience
Strong English communication skills
Ability to work US operating hours or Philippine overnight shifts