Care Manager – Patient Support Call Center - Work From Home

IQVIA UK

Multiple Locations, US
Base: $22.00 - $23.00 ph; bonus/equity: not specif...
Fully remote
Contact insurance companies
Benefit investigations
Copay assistance programs
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status

Job Summary

  • Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
  • Responsibilities may include directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.
  • This is a remote position requiring a private workspace free of distraction with internet plug-in accessibility, and employees must reside in the country where the job is posted.

Matching Summary

Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.

Salary

Base: $22.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Contact insurance companies
  • Benefit investigations
  • Copay assistance programs
  • Prior authorization status
  • HIPAA guidelines adherence
  • Outbound and inbound calls

Nice-to-have

  • Virtual team environment
  • High attention to detail
  • Efficient and courteous service
  • Update job knowledge through training

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year medical billing/reimbursement experience
  • Minimum three months data entry experience
  • Typing speed 30 WPM+
  • Computer savvy with multiple applications
  • Advanced Microsoft Suite and soft phone system knowledge
  • Exceptional communication skills
  • Must reside in country where job is posted

Work Rights

Not specified

Tailored Resume

Cover Letter