It Infrastructure Operations Engineer Ii

Astreya GmbH

Fully remote
Dell poweredge server administration
Cisco ios nx-os networking
Idrac redfish remote management
Astreya GmbH is seeking an experienced L2 IT Infrastructure Operations Engineer who will provide advanced technical support for enterprise server and network infrastructure. The role involves troubleshooting escalated incidents, mentoring junior engineers, and working in a 24x7 global environment, requiring hands-on experience with Dell and Cisco technologies

Job Summary

  • This mid-level role bridges frontline support and expert engineering by handling escalated incidents in a 24x7 global environment.
  • The successful candidate will manage complex Dell server and Cisco network infrastructure while mentoring junior L1 engineers.
  • Key responsibilities include executing firmware updates, coordinating hardware repairs, and collaborating with SRE teams to enhance monitoring dashboards.

Matching Summary

Match Score: 85

Astreya GmbH is seeking an experienced L2 IT Infrastructure Operations Engineer who will provide advanced technical support for enterprise server and network infrastructure. The role involves troubleshooting escalated incidents, mentoring junior engineers, and working in a 24x7 global environment, requiring hands-on experience with Dell and Cisco technologies.

Skills & Requirements

Must-have

  • Dell PowerEdge server administration
  • Cisco IOS NX-OS networking
  • iDRAC Redfish remote management
  • 24x7 global support rotation
  • Hardware break/fix procedures
  • Firmware and BIOS updates

Nice-to-have

  • Ansible Python automation skills
  • Mentoring L1 engineering staff
  • Root cause analysis expertise
  • Blameless post-mortem participation
  • Capacity planning insights

Key Requirements

  • 5+ years hands-on enterprise IT experience
  • ITIL Foundation certification preferred
  • Dell Server certifications preferred
  • Ability to work rotating shifts

Work Rights

Not specified

Tailored Resume

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