Fraud & Identity Specialist (contract)

Instacart

Remote
Base: $23 usd; bonus/equity: not specified; benefi...
Fully remote
Real-time transaction review
Identify fraud patterns
Handle internal escalations
Instacart is seeking a Fraud & Identity Specialist for a 6-month remote contract position. The role involves identifying and investigating fraudulent activities while maintaining a customer-first approach and adhering to compliance regulations

Job Summary

  • The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more.
  • Instacart's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment.
  • In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users.

Matching Summary

Match Score: 85

Instacart is seeking a Fraud & Identity Specialist for a 6-month remote contract position. The role involves identifying and investigating fraudulent activities while maintaining a customer-first approach and adhering to compliance regulations.

Salary

Base: $23 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Real-time transaction review
  • Identify fraud patterns
  • Handle internal escalations
  • Data-driven approach
  • Customer-first approach

Nice-to-have

  • Familiarity with ZenDesk
  • Understanding of gig economy
  • Eye for process improvements

Key Requirements

  • 1-2+ years of professional experience
  • Strong verbal and written communication skills
  • Ability to make critical decisions quickly
  • Operate within a high degree of confidentiality
  • Weekends or holiday availability

Work Rights

Not specified

Tailored Resume

Cover Letter