German–english Customer Support Specialist (remote, Contract-based)
271
Competitive rates based on experience; pyyment ter...
Fully remote
Native or near-native german fluency
Professional english communication skills
Remote work capability with reliable internet
TransPerfect is seeking a remote German-English Customer Support Specialist on a contract basis to assist a global retail and e-commerce client. The ideal candidate will provide customer support through phone and email, engaging with customers on product inquiries and order-related questions
Job Summary
This role involves providing premium customer support via phone and email for a global retail client.
Contractors must be available to work Monday through Friday, 9:00 AM to 6:00 PM Turkey Time.
The position requires delivering a thoughtful, polished, and service-driven customer experience in a remote environment.
Matching Summary
Match Score: 85
TransPerfect is seeking a remote German-English Customer Support Specialist on a contract basis to assist a global retail and e-commerce client. The ideal candidate will provide customer support through phone and email, engaging with customers on product inquiries and order-related questions.
Salary
Competitive rates based on experience; Payment terms outlined during contracting; Not specified
Skills & Requirements
Must-have
Native or near-native German fluency
Professional English communication skills
Remote work capability with reliable internet
Nice-to-have
Retail or e-commerce experience preferred
Experience with phone and email support
Solution-oriented problem-solving approach
Key Requirements
Independent contractor status required
Pre-employment background check required
Completion of language proficiency qualification process