Job Summary

• The Manager, Claims & Fraud Operations is responsible for leading and overseeing investigative teams responsible for identifying, mitigating, and preventing fraud-related losses while ensuring full compliance with regulatory, risk, and service level standards.
• This role provides strategic direction, operational oversight, and subject matter leadership across fraud investigations, SAR referral governance, regulatory adherence, and loss recovery efforts.
• The Manager ensures investigative quality, regulatory timeliness, and effective collaboration with law enforcement, internal stakeholders, and peer institutions while continuously strengthening fraud detection and prevention controls.

Matching Summary

Salary

Base: $82,500.00 USD - $142,500.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• Bachelor's Degree or equivalent work experience
• 5+ Years Banking experience
• Prior leadership or supervisory experience
• Strong working knowledge of BSA requirements
• Demonstrated experience managing high-volume investigative teams
• Experience working with law enforcement

Work Rights