The Operations and Engagement Specialist supports the effective delivery of the nbn Local operating model by overseeing operational governance, reporting, systems ownership, and emergency response coordination
Job Summary
The Operations and Engagement Specialist supports the effective delivery of the nbn Local operating model by overseeing operational governance, reporting, systems ownership, and emergency response coordination.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected, with diversity and inclusion initiatives such as a Reconciliation Action Plan and Accessibility & Inclusion Plan.
This is a permanent full-time role contributing to building and connecting Australia’s best fibre infrastructure, with flexible working arrangements and great training opportunities.
Matching Summary
The Operations and Engagement Specialist supports the effective delivery of the nbn Local operating model by overseeing operational governance, reporting, systems ownership, and emergency response coordination.
Skills & Requirements
Must-have
operational governance and reporting
systems ownership and maintenance
emergency response coordination
data-led decision making
process automation and efficiencies
strong analytical and problem-solving skills
working in complex operational environment
Nice-to-have
business application certifications
continuous improvement mindset
well-developed communication skills
influencing and prioritisation skills
experience in matrixed organisation
capability development support
Key Requirements
relevant tertiary qualification or equivalent experience