Bilingual Guest Service Agent ( Part-time )-hiring Event

Fairmont Chateau Laurier

Ottawa, Canada
Base: $25.57ph; bonus/equity: not specified; benef...
On-site
Fluent in english and french
Previous front desk agent experience
Handle cash effectively and accurately
Fairmont Chateau Laurier is seeking a part-time Bilingual Guest Service Agent to provide exceptional service to guests in a fast-paced environment. The ideal candidate should be fluent in both English and French, possess front desk experience, and be available to work evenings, weekends, and holidays

Job Summary

  • Provide outstanding service to our internal and external guests, assist with tour check-ins, and greet tour guides and groups when required.
  • Benefits include a 50% food & beverage discount, discounted Accor worldwide rates, and learning programs through academies.
  • The role requires fluency in both official languages (English and French) and involves registering and checking out hotel guests as a key member of the crisis & emergency team.

Matching Summary

Match Score: 85

Fairmont Chateau Laurier is seeking a part-time Bilingual Guest Service Agent to provide exceptional service to guests in a fast-paced environment. The ideal candidate should be fluent in both English and French, possess front desk experience, and be available to work evenings, weekends, and holidays.

Salary

Base: $25.57/hour; Bonus/Equity: Not specified; Benefits: Food & Beverage discount, employee benefit card, learning programs

Skills & Requirements

Must-have

  • Fluent in English and French
  • Previous Front Desk Agent experience
  • Handle cash effectively and accurately
  • Opera, Property Manager and Delphi exposure
  • Type 40 words per minute
  • Work in a very busy environment

Nice-to-have

  • Active listener and self-starter
  • Positive and pleasant attitude
  • Strong team player
  • Detail oriented

Key Requirements

  • Bilingual (English and French)
  • Previous Front Desk Agent experience
  • Ability to handle cash
  • Computer literate
  • Typing speed of 40 WPM

Work Rights

Not specified

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