Beratung Und Support (m/w/d)

GENUINE PARTS COMPANY

Not specified; includes holiday pyy + christmas bo...
First and second-level support experience
Catalog and dms system management
Fluent german language skills
The role involves providing comprehensive First and Second-Level support to customers, sales teams, and internal departments via phone, ticket systems, and email

Job Summary

  • The role involves providing comprehensive First and Second-Level support to customers, sales teams, and internal departments via phone, ticket systems, and email.
  • Candidates will manage critical systems including catalogs, document management systems (DMS), interfaces, and handle user account administration and certification processes.
  • The company offers extensive benefits including 30 days of vacation, holiday pay, international career opportunities, and a company-specific tariff agreement.

Matching Summary

The role involves providing comprehensive First and Second-Level support to customers, sales teams, and internal departments via phone, ticket systems, and email.

Salary

Not specified; Includes holiday pay and Christmas bonus

Skills & Requirements

Must-have

  • First and Second-Level Support experience
  • Catalog and DMS system management
  • Fluent German language skills

Nice-to-have

  • Service and solution-oriented mindset
  • Experience in E-Commerce or Customer Service
  • Self-starting and structured work style

Key Requirements

  • Completed vocational training in commercial, technical, or IT fields
  • Equivalent qualification with relevant customer service or e-commerce experience
  • Fluent German language proficiency in speaking and writing

Work Rights

Not specified

Tailored Resume

Cover Letter